Shipping policy

Shipping Policy

Order Processing All orders are processed within 1–2 business days (Monday–Friday, excluding UK public holidays). You will receive a confirmation email once your order has been dispatched.

UK Standard Delivery We deliver across the United Kingdom. Standard delivery typically takes 3–5 business days from the date of dispatch.

Shipping Costs Shipping costs are calculated at checkout based on your order and location. We may offer free shipping promotions from time to time — keep an eye on our store for updates.

Order Tracking Once your order has been dispatched, you will receive an email with tracking information so you can follow your delivery.

Delays While we always aim to meet our delivery estimates, delays may occasionally occur due to high demand, courier issues, or circumstances beyond our control. If your order is significantly delayed, please contact us and we'll do our best to help.

International Shipping At this time, we ship to UK addresses only. We hope to expand to international shipping in the future.

Lost or Damaged Orders If your order arrives damaged or does not arrive at all, please contact us within 14 days of the expected delivery date and we will investigate and resolve the issue promptly.

Contact Us For any shipping enquiries, please reach out to us via our store contact page.